Shipping policy
At GG's Handmade Creations, we aim to ship your order within 3 days after it’s placed.
Shipping Methods and Costs
We utilize Canada Post for all shipments. Standard shipping costs will be calculated at checkout. If you require expedited shipping, please reach out for options.
Personalized and Custom Orders
For personalized or custom orders, delivery may take longer than the standard timeframe. Additionally, during peak seasons or due to postal delays, shipments might take extra time to reach you.
International Shipping
We do offer international shipping! Please note that shipping times may vary, and you may incur customs fees that are the responsibility of the customer.
Order Tracking
For products valued over $100 CAD, once your order has shipped, you will receive tracking information via email, allowing you to monitor your shipment's progress.
Lost or Damaged Items
In the unfortunate event that your order is lost or arrives damaged, please contact us as soon as possible. We are here to help resolve the issue.
Address Accuracy
Customers are responsible for providing accurate shipping addresses. We are not liable for delays or returns due to incorrect information provided during the order process.
Shipping Restrictions
Please be aware that certain locations may be restricted for shipping. If we encounter any issues with your shipping address, we will contact you promptly.
Processing Time
Processing times may vary depending on order volume, particularly during holidays or special promotions. We appreciate your understanding during these busy times.
Thank you for your patience and support! If you have any questions regarding your order, please feel free to reach out to us at ggshandmadecreations2021@gmail.com.